Privacy Policy
Privacy Policy
All rights reserved
Last updated: September 18, 2025
Relivora™ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Relivora™ is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
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Contact details such as name, billing and shipping address, phone number, and email address.
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Financial information such as payment card details and transaction information.
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Account information including login credentials, preferences, and settings.
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Transaction information including purchases, returns, exchanges, and order history.
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Communications with us, including customer support inquiries.
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Device and usage information, including IP address, browser type, and interaction data.
Personal Information Sources
We may collect personal information from:
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You directly, when you use our Services or communicate with us.
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Automatically, through cookies and similar technologies.
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Service providers acting on our behalf.
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Partners or third parties, as permitted by law.
How We Use Your Personal Information
We use your personal information to:
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Provide, operate, and improve our Services.
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Process payments and fulfill orders.
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Communicate with you regarding orders, support, or updates.
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Personalize your shopping experience.
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Send marketing and promotional communications (you may opt out).
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Protect against fraud and ensure security.
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Comply with legal obligations.
How We Disclose Personal Information
We may share your personal information with:
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Shopify and service providers who support our operations (payment processing, shipping, analytics, customer support).
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Marketing partners, in accordance with their privacy policies.
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Affiliates within our corporate group.
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Legal or regulatory authorities, when required by law.
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Third parties, with your consent or direction.
Relationship with Shopify
Our Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services. Information may be transferred to countries outside your residence. Shopify may use your data to enable enhanced features. For more information, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their policies independently.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us to request deletion.
Security and Retention
While we take reasonable measures to protect your information, no system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
Your Rights and Choices
Depending on your location, you may have rights to:
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Access or request information about your personal data.
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Request deletion or correction of your personal data.
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Request data portability.
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Opt out of targeted advertising or marketing communications.
You may exercise these rights by contacting us using the details below.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. We rely on lawful transfer mechanisms where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
For the purposes of applicable data protection laws, Relivora™ is the data controller of your personal information.